The A-Z of Training: Q is for Quality

What does a quality training session look like? There are many things that can help you deliver a high quality experience to your learners. This article has a few suggestions.


You should make sure that you are on ready to start at the agreed time. If you are using one, your laptop should be connected to the projector and your presentation should be ready. This demonstrates that you understand the value of the time that you have with your learners.

Similarly, you should not run over the stated finishing time. Your learners have other tasks which need their attention perhaps a conference call or collecting their children from school. I always aim to finish around 5 minutes before the stated time, so that I can take questions and people are ready to leave at the stated time.

Be heard

Make sure that you can be heard by everyone. If you have a soft voice, then use a microphone if one is available available or invite people to sit closer.

Be confident

If you are a new trainer or are delivering a new training course this can be difficult. You should be as prepared as possible for your session. Take the time to do a full rehearsal so that you can feel confident when presenting.

Remember that you have probably been asked to deliver the course as you know the subject matter well.

Give good examples

Provide examples that are relevant to your audience. This particularly applies if you deliver training to a number of different organisations or audiences. Using appropriate examples demonstrates that you have tailored the course for this audience.

Taking these points into consideration will give your learners a high quality learning experience and enable them to focus on the subject matter.

author photo

Dr Adam Chester is a cofounder of Prodeceo.

He is excited about empowering Training Managers and Learning and Development professionals with technology that is easy to use.

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